General FAQs

How do I reset my Online Banking password?

On the www.unionsavings.com website, click Forgot User ID/Password and follow the on-screen prompts to recover your information. Or you can call us at 866.719.6654.

How do I login to my USB mobile banking account?

First, enroll in USB Online Banking. Then download the USB Mobile App from the Apple Store or Google Play, open the app, enter your login information and complete the enrollment process. Then you’re good to go.

How do I sign up for an account at Union Savings Bank?

Sign up for an account by using any of the following options:

  1.  Sign up online at unionsavings.com or click here (https://onlineapps.ibanking-services.com/olnas/OLNASServlet/StappsApp)
  2. Visit your local branch
  3. Call our Customer Service Center at 866.872.1866

How do I freeze my accounts at Union Savings Bank?

Call our Customer Service Center at 866.872.1866 or visit your local branch to initiate the request.

How can I get a direct deposit form at Union Savings Bank?

Call our Customer Service Center at 866.872.1866 or visit your local branch.

Can I exchange coins for cash at Union Savings Bank?

The following branches have coin machines:

  • Commerce
  • Bethel
  • Brookfield I
  • Mill Plain
  • North Street
  • South Main
  • Torrington North
  • Goshen
  • Main Office
  • Canton
  • Marbledale
  • Stony Hill
  • Litchfield
  • Monroe
  • New Milford Center
  • Washington Depot
  • Ridgefield
  • Kent
  • Southbury

Have more questions? Contact Us

Give us a call at 866.872.1866orFind a Branch

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