Zelle® is a convenient way for your small business to send and receive money. Use Zelle® to accept payments from your customers or pay an eligible vendor, supplier or employee.1
Why use Zelle®
EASY
Your customers can pay you with Zelle® right from their banking app, allowing you to receive payments while on the go with no extra hardware or trip to the bank.
FAST
Enhance cash flow. No need to wait for a check to clear, payments are sent directly to your bank account, typically within minutes.1
SAFE
No need to provide your account information to send and receive payments1 with Zelle®.
Enroll with Zelle® now
Log into the USB Business Mobile app.
In the main menu, select “More” and then “Zelle®”.
Enroll your email address or U.S. mobile number.
You’re ready to start sending and receiving money with Zelle®. Next time you need to be paid, ask for Zelle®!
How do I use Zelle® with a small business account?
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the USB Business Online Banking/Plus and select “Money Movement” then “Zelle®”. Or log into USB Business Mobile and select “More” the...
How do I know if my small business is eligible to use Zelle®?
You can use Zelle® if you have an eligible checking account type, including Basic Business, Business Relationship, Sole Proprietor, Sole Proprietor with Interest, and Non-Profit Interest Checking. If you do not see your eligible business ac...
Are there any fees to use Zelle® with a small business account at Union Savings Bank?
Union Savings Bank does not charge any fees to receive or request Zelle® payments; however, a flat fee of $10 per month will be charged to send one or more payments. No fee will be charged in a month when no payment is sent. Your mobile car...
Does Zelle® or Union Savings Bank offer purchase protection?
Neither Union Savings Bank nor Zelle® offers purchase protection for payments made with Zelle®.
Can I reverse or cancel a payment?
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enroll...
I believe I’ve been a victim of a scam. Who should I contact?
Please contact our customer support team at 866.487.2226. Qualifying imposter scams may be eligible for reimbursement.
Is my information secure?
Keeping your money and information safe is a top priority for Union Savings Bank. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your Union Savings Bank acc...
Can I use Zelle® internationally?
In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.
Are there any differences in the experience between using Zelle® with my personal bank account versus my small business account?
Whether you use Zelle® with a small business account or a consumer account, Zelle® uses the same network to initiate payments to small businesses and consumers. Consumers who are already enrolled with Zelle® through their banking app don’t ...
How do I tell my customers that they can pay me with Zelle®?
There are a few ways you can encourage your customers to pay you with Zelle®. Tell customers verbally that you accept payments with Zelle®, and that they can easily send you money right from their banking app.
Include it on an invoice. We ...
I already use Zelle® through my personal bank account. How do I enroll to use Zelle® with my small business account?
If you already use Zelle® for personal use, you must use a different email address or U.S. mobile number than the one you used to enroll your personal bank account. For example, name@email.com would be connected to your personal checking ac...
How do I use a Zelle® QR code with a small business account?
Zelle® QR code provides peace of mind knowing you can send and receive money, without typing an email address or U.S. mobile number.
To locate your Zelle® QR code, log into USB Business Banking/Plus or USB Business Mobile, and navigate to “...
Disclaimers
1 To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. Transactions between enrolled users typically occur in minutes.
2 Payment requests to persons not already enrolled with Zelle® must be sent to an email address.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.




