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General FAQs

What are the system requirements for USB Online Banking?

Click to view the system requirements for USB Online Banking

How do I reorder checks?

To reorder checks click here
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What is the Send on Date for online check payments using Bill Pay?

The Send on Date is date that you select when scheduling your online check payment using Bill Pay in Online Banking and is displayed within the calendar widget when scheduling a bill payment.  The Send On date is when Union Savings Bank will check to see if the funds are in your account at approximately 9:00 p.m. EST. The funds to cover this payment must be in your account BEFORE 9:00 p.m. EST. If funds are not available at this time, the payment will fail and an email/alert will be sent. If the funds are available, the payment will be sent.

What is the Deliver by Date for online check payments using Bill Pay?

The Deliver by Date is the date you select that you would like your payment to be received by, and is displayed within the calendar widget when scheduling a bill payment. The process time for checks to arrive to the payee is approximately 5 business days. These checks are sent as if they were from you and funds will be withdrawn from your account when the payee cashes your check.