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CUSTOMER SERVICE CENTER HOURS
  • Monday - Friday
  • 7:00 am - 8:00 pm
  • Saturday
  • 8:30 am - 1:00 pm
  • Sunday
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  • Customer Assistance
  • 866.872.1866
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  • General Questions
  • 866.872.1866

General FAQs

What are the system requirements for USB Online Banking?

Click to view the system requirements for USB Online Banking

How do I reorder checks?

To reorder checks click here
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What is the Send on Date for online check payments using Bill Pay?

The Send on Date is date that you select when scheduling your online check payment using Bill Pay in Online Banking and is displayed within the calendar widget when scheduling a bill payment.  The Send On date is when Union Savings Bank will check to see if the funds are in your account at approximately 9:00 p.m. EST. The funds to cover this payment must be in your account BEFORE 9:00 p.m. EST. If funds are not available at this time, the payment will fail and an email/alert will be sent. If the funds are available, the payment will be sent.

How do I reset my Online Banking password?

On the www.unionsavings.com website, click Forgot User ID/Password and follow the on-screen prompts to recover your information. Or you can call us at 866.872.1866.

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