Personal Banking FAQs
What are the “Unreported Details” I sometimes see in my transaction history?
This is a debit/credit that is used as a placeholder for an unposted debit/credit transaction that happened during the day. These “Unreported Details” are place holders to ensure that available balance is accurate for your use.
What internet browser and computer operating systems are required to use USB Online Banking?
We regularly monitor and test internet browsers and operating systems to ensure the highest standards. The following are validated browsers and systems for USB Online Banking
|Operating System||Microsoft Internet Explorer||Apple Safari®||Mozilla Firefox®||Google Chrome™|
|Windows 10||11.0, Edge||N/A||55.0||60.0|
|Mac OS X 10.11 (El Capitan™)||N/A||9.0||55.0||N/A|
|Mac OS X 10.12 (Sierra™)||N/A||10.0||55.0||N/A|
How do I reorder checks?
To reorder checks click here
How do I download the Online Banking User Guide?
Download our Online Banking User Guide by clicking here.
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