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Security Alerts

January 12, 2015 - Fraud Alert Regarding a Recent Text Scam  
Customers are receiving text messages and follow-up phone calls requesting personal information about their debit card. This is a fraudulent phishing scam that is not unique to Union Savings Bank.

IF YOU RECEIVE THIS TYPE OF TEXT OR PHONE CALL, DO NOT CLICK ON THE LINK IN THE TEXT, DO NOT VISIT THE WEBSITE FOR REACTIVATION, DO NOT FOLLOW THE INSTRUCTIONS ON THE PHONE CALL. 

The text and website may look legitimate but they are fraudulent.  Please Note - Union Savings Bank does not ask for your account or confidential information unsolicited by phone, email or text.  Our Customer Service Center is available at 203.830.4200 (toll-free 866.872.1866) to help you with any concerns you may have about your accounts and/or debit card transactions.

January 5, 2015 - Fraud Protection Alert 
Please read the important information below regarding a recent text scam!  Customers have received text messages requesting personal information regarding their debit card. This is a fraudulent phishing scam that is not unique to Union Savings Bank.

If you receive this type of text DO NOT FOLLOW THE INSTRUCTIONS and DO NOT CLICK THE LINK in the text or visit the website for reactivation. 

The website may look legitimate but it is fraudulent. Please Note: Union Savings Bank does not ask for your account or confidential information unsolicited by phone, email or text.  Our Customer Service Center is available at 203.830.4200 (toll-free 866.872.1866) to help you with any concerns you may have about your accounts and/or debit card transactions.

 

December 10, 2014 - Fraud Protection Alert
Please read the important information below regarding a recent text scam!

Customers have received text messages requesting personal information regarding their debit card. This is a fraudulent phishing scam that is not unique to Union Savings Bank.

If you receive this type of text DO NOT FOLLOW THE INSTRUCTIONS and DO NOT CLICK THE LINK in the text or visit the website for reactivation. The website may look legitimate but it is fraudulent.

Please Note: Union Savings Bank does not ask for your account or confidential information unsolicited by phone, email or text.  Our Customer Service Center is available at 203.830.4200 (toll-free 866.872.1866) to help you with any concerns you may have about your accounts and/or debit card transactions.

December 8, 2014 - Fraud Protection Alert
The Greenwich Police are warning attorneys of an email scam(s) from potential overseas clients. 
Read more…

November 11, 2014 - Fraud/Phishing Protection Alert
Home Depot and the U.S. Postal Service recently announced that customer emails and other personal data were stolen by hackers.  This could result in fraudulent phishing attempts by the hackers to get additional personal data and ultimately use other peoples’ identity illegally.  Please be diligent about protecting your personal data and remember that Union Savings Bank does not ask for account or confidential information unsolicited by phone, email or text.

September 10, 2014 - Fraud Protection Alert
Union Savings Bank does not ask for account or confidential information unsolicited by phone, email or text.  If you have any question(s) about a debit, credit card transaction, suspicious email or text, please contact our Customer Service Center at 203.830.4200 (toll-free 866.872.1866) before entering personal information.

August 4, 2014 - Debit Card Reactivation/Blocked
SCAM ALERT! Please read the important information below regarding a recent internet scam!

We have heard from customers who have received various text messages instructing them to reactivate their debit card because it has been blocked. This is a fraudulent phishing scam that is not unique to Union Savings Bank.

If you receive this type of text or email DO NOT FOLLOW THE INSTRUCTIONS and DO NOT CLICK THE LINK in the text or visit the website for reactivation. The website may look like Union Savings Bank, but it is fraudulent.

Please Note: Union Savings Bank does not ask for your account or confidential information unsolicited by phone, email or text.  Our Customer Service Center is available at 203.830.4200 (toll-free 866.872.1866) to help you with any concerns you may have about your accounts and/or debit card transactions.

Click Here: to learn how we protect your personal information.

July 16, 2014 - Debit Card Reactivation
SECURITY ALERT! Please read the important information below regarding a recent internet scam!

Some of our customers have received various alarming text messages instructing them to reactivate their debit card because it has been blocked. This is a phishing scam and is NOT unique to Union Savings Bank. Do not click the link in the text or visit the website for reactivation. The website may look like Union Savings Bank, but it is fraudulent.

If you have received this type of text or email DO NOT FOLLOW THE INSTRUCTIONS.

Union Savings Bank will not ask for your account information via text or email. Our Customer Service Center is available at 203.830.4200 (toll-free 866.872.1866) to help you with any concerns you may have about your accounts and/or debit card transactions.

Click Here: to learn how we protect your personal information.

 

June 26, 2013 - Email Phishing Scam:
Please be aware that there is currently an email phishing scam happening where customers may receive an email message with the below subject heading:

Subject: [WARNING : MESSAGE ENCRYPTED] Fiserv Secure Email Notification - "Random Alphanumeric Characters"

This message will ask you to either open a file or click on a link to read your secure message.

The email contains an attachment which, if opened, could infect your computer or network. If you receive this email, do not open it or click on the email's links, never open the email's attachments, and never reply to it. Delete if from all of your devices.

 

Loan Modification/Foreclosure Rescue Scams

June 2010 
We have been advised that a rash of Loan Modification/Foreclosure scams have surfaced from the ongoing housing crisis. These so-called foreclosure rescue companies or foreclosure assistance firms claim they can help you save your home if you are in financial distress.

Here is how the scam works
The scam artist sends personalized letters or emails to homeowners. They also purchase ads/commercials on the Internet, on television, or in the newspaper, place posters on telephone poles, median strips and at bus stops, or leave flyers or business cards at your front door. The scam artists use simple and straightforward messages, such as: Stop Foreclosure Now!” or We guarantee to stop your foreclosure.” in their advertisements.

Here are some Red flags that should warn you of things to avoid:

  • Guarantees to stop the foreclosure process – no matter what your circumstances
  • Instructs you not to contact your lender, lawyer, or credit or housing counselor
  • Collects a fee before providing you with any services
  • Accepts payment only by cashier’s check or wire transfer
  • Encourages you to lease your home so you can buy it back over time
  • Tells you to make your mortgage payments directly to it/them, rather than your lender
  • Tells you to transfer your property deed or title to it/them
  • Offers to buy your house for cash at a fixed price that is not set by the housing market at the time of sale
  • Offers to fill out paperwork for you
  • Pressures you to sign paperwork you haven’t had a chance to read thoroughly or that you don’t understand.

If you think you’ve been a victim of foreclosure fraud, contact:

  • Federal Trade Commission
  • Your state Attorney General
  • Your local Better Business Bureau

Remember, never give out your personal information if you are the least bit suspicious of the request. When in doubt, call the company to verify that the information request is legitimate. Union Savings Bank will never ask you to provide your banking information via email.