I’m concerned about privacy. I don’t like the idea of you recording my voice.

You already trust us to record your calls for quality and training purposes. We treat that data with security and respect, just as we will treat your voiceprint with security and respect. Your USB Voice ID is just a digital representation of your voice that only works with our system; nobody could use it anywhere else, and it’s not a recording that we keep or that could even be played back for anyone to hear.